Quality Assurance

The Faculty of Business, Economics and Informatics considers the quality of teaching to be of great importance. For this reason, teaching quality is reviewed at regular intervals at different levels.

Individual teaching evaluation by module coordinators

Many module coordinators at our Faculty conduct an individual evaluation or coordinate an evaluation with the departments at the end of their courses. Students can use this evaluation as a source of qualified, constructive feedback.

Learning Assurance

Every semester a Learning Assurance program is conducted whereby courses of our Faculty are randomly evaluated. The goal is to determine if learning goals have been achieved on a broad basis. To this end, the module coordinators are surveyed. The results of the Learning Assurance program are presented to the Faculty committees and used by the program directors to implement ongoing improvements to the degree programs.

Student Course Evaluation at UZH (LVB)

To ensure teaching quality, UZH has successively introduced centrally organized Student Course Evaluations, which are carried out by Academic Program Development. The student surveys are intended to promote regular dialog about issues of education and teaching quality between teachers and students and also to stimulate a critical analysis of the quality of teaching.

The results are made available to the Dean and the program directors, discussed and used in ongoing course development and quality assurance.

Student Course Evaluation (LVB)

Procedure for complaints about individual modules

In general we advise students with concerns regarding teaching to confer directly with the respective module coordinators and lecturers. If this is not possible, there is a contact point for complaints about teaching quality. The procedure is described in the fact sheet below.

Fact sheet contact point for complaints (PDF, 33 KB)