Quality Assurance

The Faculty of Business, Economics and Informatics considers the quality of teaching to be of great importance. For this reason, teaching quality is reviewed at regular intervals at different levels.

Individual teaching evaluation by module coordinators

Many module coordinators at our Faculty conduct an individual evaluation or coordinate an evaluation with the departments at the end of their courses. Students can use this evaluation as a source of qualified, constructive feedback.

Learning Assurance

Every semester a Learning Assurance program is conducted whereby courses of our Faculty are randomly evaluated. The goal is to determine if learning goals have been achieved on a broad basis. To this end, the module coordinators are surveyed. The results of the Learning Assurance program are presented to the Faculty committees and used by the study program directors to implement ongoing improvements to the degree programs.

Course Evaluation at UZH (LVE)

The single most important aim of the evaluation process is to encourage a dialogue across all levels at the University on the quality of teaching, thereby contributing to the further improvement of teaching performance overall. 

At the heart of the evaluation process are the online surveys in which students are questioned on their level of satisfaction with the courses they attend. In this way, students are given the opportunity to express their opinions on an anonymous basis and to refer to aspects of particular personal relevance. Instructors too benefit from the opportunity to recognize any problems and needs expressed by the students and, if necessary, adopt measures to improve the quality of their teaching.

Besides ensuring the quality of teaching, LVE is also required to report to various bodies (Executive Board of the University, Dean's offices, study program coordinators, student societies, Evaluation Office).

Course Evaluation (LVE)

Procedure for complaints about individual modules

In general we advise students with concerns regarding teaching to confer directly with the respective module coordinators and lecturers. If this is not possible, there is a contact point for complaints about teaching quality. The procedure is described in the fact sheet below.

Fact sheet contact point for complaints (PDF, 58 KB)