FAQ for Students

Planning Fall Semester
Here you will find information from the UZH for the fall semester 2020. The following website with specific information from the Faculty of Business, Economics and Informatics will be updated soon.

Status 11.06.2020, 15:00 pm

The following FAQ supplements the FAQ website provided by UZH with frequent questions about regulations and processes within the Faculty of Business, Economics and Informatics.

Important Information regarding Online Examinations

8 May 2020: E-mail for students: «instructions for online examinations #2»

The following e-mail has been sent to all students enrolled in Major or Minor at the Faculty:

E-mail for students: «instructions for online examinations #2» (PDF, 46 KB)

24 April 2020: E-mail for students: «instructions for online examinations #1»

The following e-mail has been sent to all students enrolled in Major or Minor at the Faculty:

E-mail for students: «instructions for online examinations #1» (PDF, 48 KB)

Faculty of Business, Economics and Informatics Examination and Assessment Honor Code

The WWF community (faculty, students, and alumni) shares a commitment to honesty and integrity and in particular follows the standards of scholarship and professionalism in all examinations and assessments.

Students agree to comply by the WWF Examination and Assessment Honor Code (PDF, 131 KB).

Checklist for documentation of technical problems

In this checklist (PDF, 255 KB), you will find basic instructions for the documentation of technical problems.

Important decisions by UZH and WWF (3.4.2020)

Students were informed on April 3, 2020 about important decisions of the University of Zurich regarding the studies of FS20. Herewith we would like to highlight and explain five central decisions for WWF students:

  1. Digital teaching
  2. Digital examinations
  3. Study relief measures
  4. Final theses
  5. Special regulations for students with an official order

In the following PDF, we explain these decisions in relation to Bachelor’s, Master’s or Doctoral studies at the Faculty of Business, Economics and Informatics.

Important decisions by UZH and WWF (3.4.2020) (PDF, 75 KB)

Please take the time to read the explanations with the utmost care. They are of great importance for the successful completion of your semester.

Since the technical implementations have yet to be worked out, we ask you to be patient with detailed questions and to visit this FAQ website regularly, where you can find all current information.

 

I forgot to validate my student ID card for this semester. Is that a problem for the examinations?

This semester, due to the exceptional circumstances, it is not absolutely necessary that your student ID card is validated. However, you must still have your student ID card ready for the examination so that your name and photo can be checked if necessary. 

 

Latest information

The following is always a list of the latest questions. However, you will find all questions sorted by topic further down on this page.

When can I get access to examination papers?

From 8 June 2020, on-site access to examination papers will be possible. The module coordinator will contact you in order to plan the on-site access dates accordingly. 

 

General

How long do the new guidelines on the prohibition of classroom teaching apply?

The University of Zurich has suspended classroom teaching from Monday, 16 March 2020 until further notice. You will find continuously updated information from UZH and helpful links at:

 www.su.uzh.ch/en/Coronavirus

Can I still complete my semester despite prohibition of classroom teaching?

The primary goal of the measures ordered is to slow down the spread of the coronavirus. With the switch to online teaching, students should be able to complete the semester in an orderly manner, including the assessments, despite of drastic measures.

Who can I contact if I have any questions?

If you have questions about individual modules, please always contact the corresponding lecturer first. If you have general questions, please address them to:  deansoffice@oec.uzh.ch

How can I still get access to the media in the library? 

The Business Administration and Economics Libraries strive to provide the UZH staff and students with a library skeleton service. For example, media that is not available online, can be delivered to the students' homes free of charge. Individual articles or chapters can also be ordered as scan orders. Please address your requests directly to the respective libraries.

Contact details and further information can be found at:
Library of Business Administration
Library of Economics

How do I get information relevant to my studies?

Please check and read your e-mails you receive at your UZH e-mail address every day. All information relevant to your studies will be sent to this address. It is the student's responsibility to read and process this information accordingly. Sent out e-mails are considered as delivered information, regardless of whether you read the e-mails or not. There are no exceptions or leeway here. It is therefore, absolutely essential that you read your e-mails well so that you receive all important information on examinations and other processes in good time and can act accordingly.

 

Online-Teaching

How do I get information on how to proceed with the modules I have booked?

The lecturer will inform the students.

Is the lecturer allowed to make subsequent adjustments to the learning material or learning objectives due to the new framework conditions?

Basically, what is stated in the course catalogue still applies. The lecturer will inform you of any changes to the integration of assessments into digital teaching.

 

Examinations and Assessments

What happens with the examinations and assessments?

The times and dates for the final examinations will remain as announced. Assessments that take place during the semester will be integrated into the digital teaching and adapted if necessary. The lecturer will inform the students about the changes as soon as possible.

Please refer to the Examinations and Assessments Honor Code of the Faculty of Business, Economics and Informatics:

Examination and Assessment Honor Code (PDF, 131 KB)

What is the code of honor for examinations and assessments?

The code of honor is an integral part of digital teaching and digital assessments. Awareness and appropriate action are an integral part of any module and assessment preparation. Actions contrary to the principles of the code of honor are punished in accordance with the provisions of the program regulations, section 11.2: The module is declared to have been failed (grade 1 awarded) and disciplinary proceedings. Actions against the code of honor already committed in the run-up to the assessments violate the code of honor and are punished in the same way. Anyone who writes an examination - or parts of an examination- for others must, without exception, expect that criminal proceedings may be initiated.

Examination and Assessment Honor Code (PDF, 131 KB)

Faculty of Business, Economics and Informatics Examination and Assessment Honor Code

The WWF community (faculty, students, and alumni) shares a commitment to honesty and integrity and in particular follows the standards of scholarship and professionalism in all examinations and assessments.

Students agree to comply by the WWF Examination and Assessment Honor Code (PDF, 131 KB).

I have been assigned to the military, civil defence or professional staff. What happens with the examinations and assessments?

If you have received an official order for military, civil defence or professional staff in connection with the coronavirus, special regulations apply to you for the completion of assessments.

The aim of these special regulations is to ensure that, as far as possible, the assessments affected by the service can be completed before the beginning of the next semester. The concrete form of the adjustments can only be worked out after the «extraordinary situation» has ended, as the duration and course of the situation cannot be predicted at the moment. However, you can be assured that the Faculty will offer solutions as soon as the situation allows, taking into account the circumstances that have arisen.

I have been assigned to the military, civil defence or professional staff. What do I have to do to ensure that this is taken into account in my studies?

The guidelines for the form and content of petitions on the following website apply: www.oec.uzh.ch/en/studies/general/petitions

Please send the petition to: deansoffice@oec.uzh.ch

What do I have to do if I am sick when the examination takes place?

The normal withdrawal from examination with a doctor’s note applies:
Withdrawal from examination

When can I get access to examination papers?

From 8 June 2020, on-site access to examination papers will be possible. The module coordinator will contact you in order to plan the on-site access dates accordingly. 

 

Technical notes on the oline examinations

Which examination software is used for your examinations?

1. Examinations of the assessment level and large compulsory modules
In general all examinations of the assessment level and of large compulsory modules are conducted in the OLAT examination environment (EPIS). This environment is similar to but different from the OLAT teaching environment that you use in your courses. This uniformity of the examination environment has the advantage that you can get used to this examination environment. Furthermore, a test run will be carried out in time for each examination so that you will be prepared for the exam technique and know what to expect. In addition, the OLAT examination environment also has the technical advantage that protected access channels can be used for the examinations, thus limiting the risk of technical overload.

2. Further examinations
Further and especially smaller examinations can be held with selected other examination software, depending on the requirements of the respective courses. You will receive the relevant information from the lecturers in good time for each examination.

What do I have to prepare now?

Make sure that you are able to log in with your OLAT account on the following page https://lms.uzh.ch/dmz/. There you also find your OLAT courses for each of your modules; thus you will later be able to access the examination.

If you are not yet registered, you will find instructions under the following link: https://www.zi.uzh.ch/en/students/software-elearning/olat.html

In order to participate in the examination an OLAT account (and the availability of your login data for registration) is a mandatory requirement. It is your unconditional obligation to ensure this.

What technical infrastructure do I need to have ready for the online examinations?

Since 16 March, the University has had to completely convert its teaching operations to digital teaching due to the extraordinary situation. Therefore, it is your responsibility to ensure a suitable infrastructure for digital teaching and digital examinations. This includes in particular Internet access and equipment with hardware that is sufficiently tested and stable.


In concrete terms, this means that you need to have a computer (desktop or laptop), an integrated or separate camera and microphone, and a smart phone for photos or scans. The devices must be equipped with a current Firefox or Chrome browser version. If further aids are required in individual courses (additional software (introduced during the lecture), calculators, etc.), you will be informed in good time before the examination. Again, it is your unconditional obligation to ensure this.

Checklist for documentation of technical problems

In this checklist (PDF, 255 KB), you will find basic instructions for the documentation of technical problems.

How do digital examinations ensure honest answers and that students do not collaborate or seek unauthorized help?

We assume that all students follow the rules of honest academic work (see also section 11.2 of the program regulations), i.e. that they comply with the code of honor (just as we do with all written work, the processing of which we cannot monitor in detail either).

As with any other written work, any violation of the code of honor in online examinations is subject to disciplinary action. This applies both to students who have made unauthorized use of external help and to students who have given unauthorized help.

 

Module booking, deadlines and failed attempts

Can I still cancel my booked modules due to the new conditions?

Already booked modules of the Faculty of Business, Economics and Informatics could be cancelled until 23 March 2020, 12:00 noon.

In the first two weeks of May there will be an exceptional additional cancellation window. This is only valid for assessments which have not yet been completed by then. Further information will follow in due course.

Can all modules be cancelled during the additional cancellation window?

Yes. The same cancellation rules apply that you already know from the regular cancellation window. This means that all modules, except those whose examinations have already been completed before the cancellation window, can be cancelled without giving reasons in the additional cancellation window (4.-17.5.2020). Thus, if the examinations and module were fully completed before May 4, the module is exempt from such a cancellation; failed attempts, however, will be cancelled under the failed attempt rule.

Can modules still be booked now?

No, modules can no longer be booked.

Will all failed attempts be cancelled in spring semester 2020?

Any modules in the Spring Semester 2020 that end in failed attempts will be cancelled. None of the failed attempts of FS20 will be counted towards the number of allowed failed attempts of the respective study level (Assessment, Advanced and Master’s level); failed attempts of FS20 will therefore not affect your pool of failed attempts. Please note in this context that there are no additional study relief measures with respect to deadlines. All study regulation deadlines continue to run as usual.

The only exception: failed attempts in cases of fraud or dishonesty (e.g. due to unfair behaviour at examinations, plagiarism in written work, see section 11.2 of the program regulations) will not be cancelled.

Are failed attempts of already completed modules in FS20 also cancelled?

Yes, also these failed attempts will be cancelled.

Does the two-year assessment period deadline still apply?

Yes, the two-year assessment period deadline still applies. In order to ensure that the quality of stud-ies remains consistent, the assessment deadline is a central element at WWF. 

Both the quality of studies and the equal treatment of students must be ensured. It is guaranteed that all students have two years for the assessment level, which is already twice the regular duration of studies for the assessment level. Equal treatment is ensured as all assessment students have two attempts for all examinations - regardless of whether they are in the first or second year of the assessment level. 

In addition, this regulation ensures equal treatment of current and former or future assessment students by allowing assessment students of all cohorts to have two attempts for all examinations - regardless of whether they are in the first or second year of the assessment level. The corona-related circumstances are compensated for by the various measures taken in the design of the courses and the examination modalities. 

Does the two-year deadline period for conditions/restrictions still apply?

Yes, the two-year deadline period still applies in the case of conditions/restrictions. In order to ensure consistent quality assurance in the study program, the deadline for conditions/restrictions at WWF is a central element. 

Both the quality of the studies and the equal treatment of students must be ensured. It is guaranteed that all students have two years for the conditions/restrictions. Equal treatment is ensured as all students with conditions/restrictions have two attempts for all examinations - regardless of whether they are in the first or second year. 

 

Contact persons

Where can I find the right contact person for my request?

Until further notice the Dean's Office is only available by e-mail. You will find your contact persons on our website:www.oec.uzh.ch/en/staff/team

We are receiving many requests at the moment. We will respond to your requests as soon as possible. In addition, the FAQ on this website is constantly being expanded. 

If you have any questions about the individual modules, please contact module coordinator or the lecturer directly.
 

 

Processes regarding study

The following applies to all processes: You must submit your documents and applications via your official UZH e-mail address. Documents sent from other e-mail addresses will not be processed. As an exception and due to the exceptional situation, we accept scanned or digital signatures but as always, these must be received on time. Please also note that applications submitted by post or in person cannot be processed due to the minimal operation of the University and the closure of the Dean's Office.

Theses business and economics: How does the topic allocation work?

From now on, we will receive your topic from the professors digitally and have digitalized the topics that we have already received. Please contact deansoffice@oec.uzh.ch if you want to start your thesis. You will receive your topic and deadline by e-mail within two working days. Furthermore, the general regulations and guidelines on our website still apply:  ww.oec.uzh.ch/en/studies/general/theses

Theses business and economics: How does the submission of the thesis work?

From now on, you can submit your thesis as a PDF file by e-mail to deansoffice@oec.uzh.ch. We will confirm the submission and forward it to your supervising professor.

Theses informatics: How does the topic allocation work?

Fill out the registration form for your thesis and send it to studies@ifi.uzh.ch. We will then obtain confirmation from the supervising professor and confirm the starting and submission dates.

Furthermore, the general rules and regulations on our websites still apply: www.oec.uzh.ch/en/studies/general/theses
www.ifi.uzh.ch/en/studies/bsc-info
www.ifi.uzh.ch/en/studies/msc-info

Theses informatics: How does the submission of the thesis work?

From now on, you can submit your thesis as a PDF file by e-mail to studies@ifi.uzh.ch. We will confirm the submission and forward it to your supervising professor.

How does the digital theses process work via OLAT?

If you already use the digital process of writing your thesis via OLAT nothing will change for you. Your supervising professor will tell you whether you can use this process or not.

How does the registration for graduation work?

From now on, you can submit the graduation form by e-mail to deansoffice@oec.uzh.ch. The deadlines and requirements according to our website still apply: www.oec.uzh.ch/en/studies/general/graduation

PhD business and economics: How does the registration for graduation work?

Please submit all documents digitally to deansoffice@oec.uzh.ch. As an exception and due to the extraordinary situation we accept scanned and digital signatures.

PhD informatics: How does the registration for graduation work?

If you have any questions, please contact Daniela Bärtschi by e-mail: phd@ifi.uzh.ch

 

Petitions / Appeals / Recourses

How to proceed regarding petitions / appeals / recourses?

Submit your applications digitally in letter form by e-mail to deansoffice@oec.uzh.ch. Furthermore, the guidelines on the form and content of applications on the following website still apply:  www.oec.uzh.ch/en/studies/general/petitions

 

For Informatics students: Further processes

Independent-study modules (Master’s Basic Module, Master-Project, Independent Study):

Fill in the application form for your independent-study module and send it to studies@ifi.uzh.ch. We will then obtain the confirmation from the supervising professor and confirm receipt. Furthermore, the general regulations and guidelines on our website still apply:

www.ifi.uzh.ch/en/studies/bsc-info
www.ifi.uzh.ch/en/studies/msc-info

What do I have to do if I want to do a Informatics Practical Training?

Fill out the application form for the informatics practical training and send it together with the project description to studies@ifi.uzh.ch. We will then check your application and give you a feedback within 2 weeks. Furthermore, the general rules and regulations on our website still apply: www.ifi.uzh.ch/en/studies/bsc-info

 

Communication – What was communicated to the students?

Coronavirus: Mailing from the Dean's Office on 8 May 2020

The following e-mail has been sent to all students enrolled in Major or Minor at the Faculty:

E-mail for students: «instructions for online examinations #2» (PDF, 46 KB)

Coronavirus: Mailing from the Dean's Office on 24 April 2020

The following e-mail has been sent to all students enrolled in Major or Minor at the Faculty:

E-mail for students: «instructions for online examinations #1» (PDF, 48 KB)

Coronavirus: Mailing from the Dean's Office on 9 April 2020

The following e-mail has been sent to all students enrolled in Major or Minor at the Faculty:

E-mail for students: «Holidays» (PDF, 41 KB)

Coronavirus: Mailing from the Dean's Office on 3 April 2020

The following e-mail has been sent to all students enrolled in Major or Minor at the Faculty:

E-mail for students: «Important decisions by UZH and WWF» (PDF, 75 KB)

Coronavirus: Mailing from the Dean's Office on 27 March 2020

The following e-mail has been sent to all students enrolled in Major or Minor at the Faculty:

E-mail for students: «Online-Teaching: Examinations and E-mails» (PDF, 30 KB)

Coronavirus: Mailing from the Dean's Office on 20 March 2020

The following e-mail has been sent to all students enrolled in Major or Minor at the Faculty:

E-mail for students: «Online-Teaching: Examinations and Support Missions» (PDF, 37 KB)

Coronavirus: Mailing from the Dean's Office on 17 March 2020

Coronavirus: Mailing from the Dean's Office on 16 March 2020